Privacy & Confidentiality Policy

We collect various types of information to provide and improve our services:

Personal Information

• Name, email address, phone number, and mailing address
• Company name and business information
• Payment and billing information
• Account credentials and authentication data

Technical Information

• IP address, browser type, and operating system
• Device information and unique identifiers
• Website usage data and analytics
• Cookies and similar tracking technologies

Service-Related Information

• Service requests and support communications
• Project details and technical specifications
• Feedback, reviews, and survey responses

We use the collected information for the following purposes:

• Service Delivery: To provide, maintain, and improve our technology management services
• Communication: To respond to inquiries, provide customer support, and send service updates
• Billing and Payments: To process transactions and manage billing information
• Security: To protect against fraud, unauthorized access, and security threats
• Analytics: To analyze usage patterns and improve our website and services
• Marketing: To send promotional materials and updates (with your consent)
• Legal Compliance: To comply with legal obligations and enforce our terms

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party vendors who assist in delivering our services (e.g., payment processors, cloud hosting providers)
• Business Transfers: In connection with mergers, acquisitions, or sale of assets
• Legal Requirements: When required by law, court order, or government regulation
• Protection of Rights: To protect our rights, property, safety, or that of our users
• With Your Consent: When you explicitly authorize us to share your information

We implement robust security measures to protect your information:

• Industry-standard encryption for data transmission and storage
• Secure servers with firewall protection and intrusion detection
• Regular security audits and vulnerability assessments
• Access controls and authentication protocols
• Employee training on data protection and confidentiality
• Regular data backups and disaster recovery procedures

You have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request a copy of your data in a structured, machine-readable format
• Restriction: Request restriction of processing in certain circumstances

To exercise these rights, please contact us at khaledghazal@ecotechmanaggement.com

We use cookies and similar technologies to enhance your experience:

• Essential Cookies: Required for website functionality and security
• Analytics Cookies: Help us understand how visitors use our website
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Used to deliver relevant advertisements (with consent)

You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality.

We retain your personal information for as long as necessary to:

• Provide our services and maintain your account
• Comply with legal, tax, and accounting obligations
• Resolve disputes and enforce our agreements
• Maintain business records and analytics

When information is no longer needed, we securely delete or anonymize it in accordance with our data retention policies.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information promptly.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

We may update this Privacy and Confidentiality Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new effective date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

If you have questions, concerns, or requests regarding this Privacy and Confidentiality Policy or our data practices, please contact us: